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Computech Store

Mandatory Requirement

AN UNCUT UNBOXING VIDEO IS REQUIRED OF ALL THE PARCELS WHICH IS MANDATORY FOR DOA / REPLACEMENT / INTRANSIT DAMAGE OF THE PARCEL. FAILING TO DO SO THE PRODUCTS WARRANTY / REPLACEMENT / DAMAGES WILL BE VOID AND THE REPLACEMENT WON'T BE PROVIDED UNDER ANY CIRCUMSTANCES.

Basic Terms & Conditions

  • Entity: “computechstore.in or its parent concern PUNAI ENTERPRISES” is a marketing and distribution company and is not a manufacturer.
  • Logistics: Our responsibility ceases the moment goods leave our warehouse.
  • GST Invoicing: We provide proper GST invoices against all products. To claim company GST, mention details during checkout and provide 3 pages of your GST certificate.
  • Product Components: Materials sold are spares and components and do not form a complete system unless specified as “New PC System”.
  • Legal: The court at Thane, Maharashtra shall have exclusive jurisdiction for any disputes.

Cancellation & Convenience Fees

Cancellation Before Shipping2% Deduction
Cancellation After Shipping5% Deduction
Bajaj EMI Cancellations5% Total Deduction
Order Modification (Post-Shipping)3% Deduction

Note: No charges apply to modify orders before shipping. Refunds take 5-7 Working Days to reflect in the source of payment.

Warranty & RMA Policy

  • Service Type: All products carry Carry-In Warranty only. Both side shipping charges are to be paid by the buyer for RMA.
  • Manufacturer Warranty: Products come with Manufacturer/Distributor warranty only. In case of local service centers, customers must approach them directly.
  • Gaming Chairs: Strictly Part Replacement Only. No refunds are applicable for gaming chair orders.
  • Void Conditions: Physical damage, burnt pins, tampered warranty stickers, or cracks immediately void the warranty.
  • On-Site Reach: If your area is outside the brand's reach, on-site warranty automatically changes to Carry-In service.

Replacement & Refund Policy

  • Window: Requests must be made strictly within 72 Working Hours of delivery.
  • Usage: No returns/refunds if the product is used or returned due to "Change of Mind".
  • Condition: Goods once sold are accepted for warranty repair only if they are in good physical condition with original boxes/manuals.

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